OptimizeD Coaching Skills Program

“Masterful coaches inspire people by helping them recognize the previously unseen
possibilities that lay imbedded in their existing circumstances.” ~ Robert Hargrove “A masterful coach is someone who can walk into a situation and see things that others
do not see, giving [him or] her penetrating insight into the situation.” ~ Robert Hargrove” “There is nothing more difficult than changing yourself.” Buddhist saying
“When people talk, listen completely. Most people never listen.” ~ Ernest Hemmingway ~ Ernest Hemmingway “ Wherever we work, we need courage both to remember what we are about and, according to the tenor of our times, re-imagine ourselves while we are doing it” ~ David Whyte “A masterful coach is someone who can walk into a situation and see things that others ~ Robert Hargrove do not see, giving [him or] her penetrating insight into the situation.” The truth is that leadership is an observable set of skills and abilities that is useful
whether one is in the executive suite or on the front line, on Wall Street or Main Street. And any skill can be strengthened, honed, and enhanced if we have the motivation and desire, the practice and feedback, the role models and coaching, and the support and recognition." ~ Kouzes & Posner Over the past 20 years the field of coaching has evolved to become a key
contributor in the field of human development, performance and change. “Your highest future possibility is related to your own highest purpose or intention” ~ C. Otto Scharmer “Almost always, in a diverse organization, the solution the organization needs is already being practiced somewhere in the system”. ~ Margaret Wheatley

INtwoIT Leadership Development & Coaching created the OptimizeD Coaching Skills program to fulfill the needs of insightful leaders who wish to make coaching skills a recognizable competency at every level within their organization.

The OptimizeD Coaching Skills program is intended to develop the coaching and communication skills of employees, thus equipping them to have more fulsome, fearless and productive conversations with their direct reports, teams, colleagues and customers. At its very essence, the OptimizeD Coaching Skills program will bring value to those who aspire to be better leaders, managers and strategists, and who hold the work of leading and developing others close to their heart.

OptimizeD Coaching Skills is rooted in systems thinking and positive psychology. Participants learn the powerful OptimizeD model providing them with a proven framework for orienting and navigating coach-like conversations. The model utilizes a five-phase cycle of inquiry that begins with the end in mind and then reliably traverses the gap between current state and desired future state.

OptimizeD Coaching Skills includes an overview of systems thinking and its invaluable contribution to strategic management and organizational development. Systems are the natural way the world works and participants will gain immediate value in terms of how they think, plan and act. This is followed by a deep dive into the concept of coaching presence, a mindset grounded in intention and a willingness to serve the development and success of others. Values, mental models and beliefs will be examined for their power to hinder or enhance progress. The program then shifts to introduce and practice seven essential coaching skills, including focused listening and skillful inquiry. Participants will practice leveraging the 5 OptimizeD questions that foster clarity in terms of desired outcomes and effective action.

The power of coaching is something that must be experienced. Both the Primer and Intensive program provide learners with ample opportunity to practice their new coaching skills. Post program mentor coaching is available as needed.

The half or full-day Primer program gives participants a taste for the transformative power of the coaching conversation. By way of small group discussion, live coaching demos and expert facilitation, participants will:

• Be introduced to the OptimizeD model that is guaranteed to bring immediate value to their communication and planning efforts,
• Surface existing communication challenges and bring awareness to their personal communication hang-ups and development opportunities,
• Gain insight to how coaching differentiates from other fields of human development,
• Delve into its impact on leadership excellence and ROI,
• Explore the seven essential skills of qualified coaches, and
• Practice and receive coaching.

The 2 or 3 day Intensive program delivers extensive value to an organization through its dual focus of skill building and strategic implementation. Participants explore the Primer content in greater depth, while gaining critical knowledge about their coaching style and how to apply it in their workplace. Participants will:

• Deepen their understanding of the purpose and power of coaching,
• Be able to ascertain coachable moments in every day work life,
• Understand and employ the 7 essential skills of qualified coaches,
• Creatively utilize the OptimizeD Coaching Skills model,
• Learn to give and receive quality feedback, and enhance the employee performance review process,
• Hold a pathways to implementation planning session, and
• Practice and receive a lot of coaching.

Our OptimizeD Approach:

INtwoIT’s OptimizeD approach has emerged as a powerful, effective and easily understood framework for navigating the coaching process and conversations. Represented by the following five phase cycle of inquiry:

• Discover- where you want to be
• Define-how you will know when you get there
• Determine- where you are right now
• Design- how you will get there from here
• Deliver-meaningful results

This process ensures a focus on desired outcomes, enhanced systems intelligence, and accountability for results and will provide a map for navigating coaching and difficult conversations alike.

Program Options

•  The use of quality assessments to understand emotional intelligence, personal and coaching style.
• Additional communication skills workshops.
• Peer and team coaching.
•  Mentor Coaching.

Consider This:

•  Coaching is an essential leadership skill.
• Coaching is one of the finest forms of supportive communication.
• Leaders who adopt a “coach approach” are equipped to help their employees bring speedy resolution to the complexity of day-to-day challenges.
• Coaching builds resilience and self-esteem in others.
• Coaching expedites the development and readiness of high performers and potentials.
• Coaching decreases conflict and nurtures positive affect in organizations.
• Coaching demonstrates positive intent towards others.
• A “coach approach” helps teams excel.
• Quality communication skills improve quality of life.